Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Excellent customer service Excellent customer service, prompt delivery and high standards!!! I will definitely be placing more orders. Thank you
Zuhal, Sydney, Australia | I am really excited I placed my order online and I want it to be done in two days so I had few email conversation you, you guys have prompt responses and excellent customer service, you are ready to ship me express without any extra charges, that is great. I am really excited to see the canvas I ordered.
Thanks.
Harpreet, Winnipeg | very impressed... I am very impressed with your quality of work and the fast delivery time!!! It was easy to order online - although I was a bit nervous of how things may turn out.... I was extremely relieved and excited. I would definitely recommend you to others and plan to use VictoriaOnCanvas.com again. Thank you SO much. We love our new bedroom print.
Kyrie Martinez, Victoria |